Warranty and Insurance
Zero Cost Take-Back and Reclosure insurance Guarantee
Topcret is the only manufacturer and applicator of high quality coatings which guarantees in writing the quality of the product and the application of Microcemento.
Zero Cost Warranty
Topcret undertakes, subject to the explicit conditions of its Guarantee and Insurance Programme, to repair or replace the defective material free of charge for a period of 3 years, which is also extended to the application. Both clauses attest to the confidence that Topcret has in its Microcement product and in its entire system of technical and human activity.
The company uses high quality raw materials, designs its products in its own laboratories, manufactures them in its facilities and applies them with its specialized and highly trained personnel: all by following the highest quality standards. This guarantees the complete traceability of the process from start to finish.
Microcement reclosure insurance
From the first contact to its after sales service, Topcret offers its customers the maximum advantages and facilities to ensure a complete service before, during and after installation.
In addition to the Zero Cost Guarantee, Topcret counts the exclusive Microcement Reclosure Insurance amongst its services with, through which, according to the definitions of the Guarantee and Insurance Programme, the customer can enjoy a discount for life when he or she wishes to have the work repeated. This insurance covers all cases that are not covered by the Zero Cost Guarantee, even if there are no defects or accidents, such as the application of a change of colour in the coating applied.
Topcret extends a certificate of guarantee and insurance for the application of Microcement that is delivered to the customer duly stamped and signed.