Warranty and Insurance
Zero Cost Warranty and Client Confidence Assurance
Topcret is the only manufacturer and applicator of high quality coatings that guarantees, in writing, the quality of both our products and their application.
Zero Cost Warranty
Because of the confidence Topcret has in our products and human resources, we can offer this warranty which guarantees the repair or replacement of our installations cause by either defective materials or application problems for a period of three years. This guarantee is subject to the explicit conditions stated in Warranty and Insurance Programme.
Topcret uses only the highest quality materials, designs its products in our own laboratories, manufactures them in our facilities and applies them with our specialized and highly trained personnel, always maintaining the highest quality standards. This provides Topcret with the ability to monitor and track your entire project project from start to finish.
Microcemento® Client Confidence Assurance
From our client’s first contact with us through the after-sales service, Topcret provides the highest quality service. We guarantee complete satisfaction during and after installation.
In addition to the Zero Cost Warranty, Topcret’s exclusive Client Confidence Assurance, defined in the Warranty and Insurance Programme, allows our clients to enjoy a discount for life if they wish to have the work redone. This insurance covers cases where are there are no defects or problems with the application, but where the client choses to make changes, such as in the design or colour.
Topcret extends a certificate of warranty and insurance for the application of Microcemento® that is duly stamped, signed and delivered to the client.