FAQs: Products

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Why should I choose Topcret over the competition?
Topcret is a pioneer and one of the leading companies in the production and applications of cement-based coatings. Our experience, after more than a decade in the market, not only resides in the high technology applied to our products, but also in the high level of training and specialization of our full-time applicators. Topcret is also unique in our exceptional Warranty Programme that covers both the quality of the materials and their application through our Client Confidence Assurance Programme.

Where are Microcement and Topcret products available?
Topcret is available on every continent. With a physical presence through its franchises in more than 16 countries, Topcret can reach anywhere in the world.

Who carries out the installation?
All Topcret products are installed by our own technicians. Our installation staff receive ongoing training on our products, their properties and techniques for perfecting their aesthetic finishes.

Is it possible to buy Microcemento® or Topcret materials for another independent professional to install?
No, it is not possible. The professionals trained by Topcret are specialized in the application of Microcemento® and Baxab®. Topcret not only guarantees the quality of its products, but also that of their application, therefore we do not sell our products to third parties. Contact your nearest Topcret office for more details.

Where can I see Topcret products?
You can find Topcret products by visiting one of our showrooms, where you can see the quality of all of our cement-based coatings and appreciate their finish, colour and texture.

How can I check the quality of the products?
Microcemento®  and Baxab® are exclusive products and it is best to see their quality in person, but if you can’t visit one of our facilities you can see their individual quality seals on this website. Our Warranty and Client Confidence Assurance Programme, guarantee, in writing, the quality of our materials. In addition, a decade of satisfied clients attests to the quality of Topcret products and our commitment to customer satisfaction.

Does the price of the product and its application vary according to the material on which it is placed?
The cost of applying micro-cement coating is the same on any surface. There will only be an additional cost in cases where there has been extreme deterioration or where the surface to be coated is irregular and it is necessary to apply a self-leveling agent or an extra micro-cement base layer. Topcret offers surface preparation to our clients or you can opt to have it done separately.

Can I choose the colour and finish?
Although Topcret displays the colour palette of our products on our website and in printed catalogues, these are only meant as a guide, and it’s advisable to visit one of our showrooms to see the products in person before making a purchase. Even so, Topcret advises you to remember that each application of our products is done by hand, so the final finish, colour, gloss and texture is unique.

Can I customize any Topcret product?
Topcret can customize your coating with drawings, logos, texts, ornaments and combinations of colours. If you do not find the colour you want in the basic or premium colour catalogue, Topcret can create custom colours that meet the requirements of your project. With Topcret there are no limits to bringing any design or colour to a surface.

What is the difference between polished cement and micro-cement?
They are two different products. Microcemento® has similar aesthetic characteristics to polished cement, but has other characteristics that can be very beneficial, as it can be applied on any existing surface. With only 2mm of Microcemento® a continuous surface can be created, while with polished cement expansion joints and more than 3 times the amount of material is required, thus increasing the risk of cracking. In addition, the range of finishes and textures of Microcemento® and Baxab® is wider than in polished cement.

Applications and Installations

Is a building permit required?
Not only is it not necessary to request a building permit, installation does not generate debris and so the inconveniences are minimal. The results are visible almost immediately and in only 24 hours the surface is traversable.

To what types of surfaces can Microcemento® or Baxab® be applied?
Due to the great adhesive qualities of both, it is possible to apply them to almost any type of stable surface: ceramic, porcelain, cement, mortar, tiles, plaster, or marble. As it is not necessary to remove the existing material, installation is quick, saving both time and money. In addition, it is not necessary to apply for a building permit, so the inconveniences are minimal.

What kind of products can be applied on stairs?
There are a variety of products which can be used on stairs. All Topcret products are very versatile so you need only take into account some technical details to facilitate their application.

What kind of products can I install outdoors?
All Topcret products can be installed on outdoor surfaces as long as proper precautions are taken to correctly waterproof the bases where the coating is applied. With these measures, together with a proper survey, upwelling dampness is deterred and surface accumulation of water prevented.

Is it possible to apply Topcret products to furniture?
At Topcret we not only make our own furniture, but we also offer our clients the option to create custom-designed furniture.

Is it possible to apply Microcemento® or Baxab® on wood or parquet floors?
Due to the inherent instability of wood or parquet floors, it is necessary to remove them prior to the application of Microcemento® or Baxab®.

Are Topcret coatings non-slip?
All Topcret coatings can be non-slip with the application of T/Grip, a product developed in Topcret’s T/Labs laboratories. The anti-slip gradation will depend on the requirements and regulations in each country.

Is it possible to apply Microcemento® or Baxab® on a radiant heated floors?
Both Microcemento® and Baxab® are fully compatible with radiant heating systems. Precautions should be taken when preparing the base for the application. For more information on how to prepare the base, consult any Topcret office.

Can there be imperfections in the products?
The application of all Topcret products is done by hand. The coating is applied manually by trowel, so the variations in texture are unique and characteristic of the individual application.

I want to apply one of your products on a humid surface. Are your products waterproof?
All Topcret products are waterproof, which makes them suitable for wet areas, such as kitchens, bathrooms, showers or bathtubs. However, the base where the coating is applied must be completely dry and free of moisture at the time of application.

Is it possible to apply your products on a deteriorated pavement without having to lift it?
Topcret products are especially suitable for rehabilitation projects because the existing surface does not need to be removed. In addition, Topcret’s technical personnel always carry out an inspection before beginning any installation, especially on floors that have deteriorated because of heavy use.

In case of new construction, what is the most appropriate base material?
Due to the high adhesion capacity of all Topcret products, they can be applied to any surface except wood or parquet floors. A rigid base with a smooth surface that is free of cracks is required. The base could be mortar, cement, polished concrete, anhydrite or self leveling mortar, and in some cases, low-cost ceramic coating.

Because your products don’t have joints, is there a greater risk of cracking?
Not at all. Due to their great adhesive capacity and because only a very thin layer of the product needs to be applied, Topcret products do not crack under most circumstances. The only way cracks may occur is if the base on which the coating is applied undergoes some significant movement, settlement or expansion. The incorporation of a fiberglass mesh minimizes the risk of cracks.

Renovations and Maintenance

I need to repair my already coated floor – how can I do it?
Consult our technical staff. Each repair may require a different treatment.

How can I renew a weather-worn coating?
Any Topcret coating can be renewed by means of our exclusive floor restoration programme or Client Confidence Assurance, eliminating wear and tear caused by the passage of time.

Can I change the colour of my old Topcret coating?
Yes, it is possible. And, with Topcret’s Client Confidence Assurance Programme, you can enjoy a lifetime discount on any changes.

What are the maintenance requirements for micro-coated floors? What products can I use and how frequently? 
Maintenance and cleaning of Topcret coatings is done by washing with water and a neutral soap. It is periodically recommended to apply a self polishing wax diluted in water, as this will leave an acrylic residue that renews the protective layer of the floor.

Are there any special recommendations for surfaces where foot traffic is high?
Topcret products are ideal for spaces where foot traffic is heavy and continuous. Baxab®, due to its strength and durability, is the most suitable product when maximum strength is required.